FAQ

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Process Service Guaranteed*

Frequently Asked Questions (FAQ)

    This page contains answers to frequently asked questions (FAQ) handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

   

  1. How do I get documents to you for service?
  2. Where can I find information about service in various states?
  3. Why doesn't my own process server have connections in your area?
  4. Who is Process Service Network?
  5. What is the normal turn-around time for completing service?
  6. When is the best time to reach you by telephone?
  7. Are your rates competitive?  You bet!

How do I get documents to you for service?

You may send documents to us by several methods:

A.    MAIL documents to:    Process Service Network

                                             19524-10 Nordhoff Street

                                              Northridge, CA 91311

B.    FAX documents to:     (818)772-4798         

C.    E-mail documents to:   processnet@sbcglobal.net   (you must call us when using this method to insure that the formats are compatible)

NOTE:   Out-of-state assignments must be paid in advance unless an account has been previously established.  We accept Visa, MasterCard and American Express.

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Where can I find information about service in various states?

    From us, of course!  We have trained over 1,400 Process Servers in almost every state.  We regularly receive up-dates on the latest changes in laws related to service of process in all 50 states.

    By the way, the founder of the company has written 2 books on process serving and has personally trained over 1600 Process Servers nationwide.  He currently teaches a college course on Service of Process & Court Filing Procedures.

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Why doesn't my local Process Server have connections in your area?

    Most Process Servers are busy handling the work in their own area.  We have made it easy to get papers served ANYWHERE by developing a network of Process Servers throughout the world.  All you do is send your documents to us and we'll take care of everything!  You can call us toll-free at (800)417-7623.

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Who is Process Service Network ?

    Process Service Network is the world's premier international service of process company specializing in creative methods to serve overseas defendants.  We have affiliates in virtually every foreign nation.  See our page on International Service at http://www.processnet1.com/internat.htm .

    Nelson Tucker started the company in 1978 as Attorney Services of Southern California.   Soon, attorneys requested service in other areas of the state and throughout the United States.  In 1984, a network of private process servers was formed to handle service of process throughout North America.

    Today, service can be completed anywhere in the world!  Process Service Network has developed a reliable network of experienced and professional private process servers who offer their services at reduced rates.  Just one call to Process Service Network will result in service anywhere!

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What is the normal turnaround time for completing service?

As soon as possible!  The only delay will be the availability of the defendant.  All domestic services are attempted in no more than 48 hours from date of receipt.  There is no way to predict the exact time a defendant will be served but we make every effort to complete it as soon as possible.  The process server has an incentive since they do not get paid until the documents are served!

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When is the best time to reach you by telephone?

Our regular business hours are 9:00AM to 5:00PM (Pacific time) Monday - Friday.   Our phones are answered by a real person during business hours and we have a message center after hours. Of course, our phone number is toll-free (800)417-7623.   You may fax to us at (818)772-4798.

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Are your rates competitive?

        You bet! Check around and you'll see for yourself.  We charge out-of-state clients the same rate as our local clients.

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Quote of the Day:   "They can run...but they cannot hide.  We always get our man!"

 

Process Service Network is a registered trademark. Copyright @1998- 2007.   All rights reserved.
Phone: (800)4-1-PROCESS   or  (800)417-7623   or   (818)772-4796        
Fax:     (818)772-4797

Mailing address:     20832 Roscoe Blvd. #110, Winnetka, CA 91306

E-mail:   processnet@sbcglobal.net     
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           Specializing in International Service and "hard-to-serve" cases

Here's what we will need to serve your documents:

  1. Three (3) sets of the documents to be served (all copies are okay);

  2. A brief letter of instructions, including the service address and requested method of service (formal or informal)

  3. Payment for the service fees.  If translation is required, we will bill you for the translation after that phase is completed

  4. It's that simple!

* Guaranteed service means we will serve the documents at the address provided, if service is legally possible. Dated documents may require a re-set of the court date if unable to serve in time.  Additional charge will apply for additional addresses and attempts on dated documents after re-set.  Guarantee does not apply to investigations, out-of-area process service, small claims cases, documents with specific court dates, or international service of process due to circumstances that may occur beyond our control or in certain nations and we cannot be responsible for such circumstances. Service outside the U.S. is often slow and cumbersome; we cannot guarantee the stated timeframes since they are based on prior experience and circumstances changes without notice. No refunds will be made after institution of any assignment, for any reason.  All fees are due and payable upon demand. Financial obligation is not relieved due to non-payment and non-payment cannot be construed as a waiver of contract, or cancellation of services, for assignments made to our firm. Our fees cover all known governmental fees in foreign nations and our fee to handle the service; in rare cases, extra charges may apply to cover governmental agency fees, example:  China. There is an Embassy fee of $735.00 per defendant on all Letters Rogatory assignments.  Accounts that are not paid by the established deadlines are subject to civil action to collect the amount due, plus costs, and attorneys fees (if applicable).  The court of jurisdiction is Los Angeles County, California.

Note:  We've been doing it for 29 years, so we must be doing it right.

Celebrating 29 years of service to the legal profession

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